Rafael is a native of Harlem, New York. He currently attends Hostos Community College, where he is studying business management. Professionally, Rafael has extensive experience in office services, customer relations, and a firm knowledge-base within the medical field. Rafael joined The Phoenix team to support the concierge services department at the community. His passion for helping people and providing support to patients and families throughout their healing journey inspires him daily. He looks forward to continuing his career within the concierge services department here at The Phoenix!