Concierge / Patient Experience

A Dynamic Fusion of Luxury and Service

To enhance your stay, we offer a selection of services that pamper, indulge and uplift your spirits.

Upon admission you will be assigned a Personal Concierge, whose role is to anticipate your every need throughout your recovery and serve as the liaison between you, your family and our staff. The Concierge is always available to serve as your listening ear throughout your stay.

You can expect:
  • Fine Dining/Individualized Meal Plans
  • Coffee and Snacks throughout the day
  • Room Service
  • Daily Housekeeping and Laundry
  • On-Site Beauty Salon
  • iPads and Computers available
  • Magazines, Books and DVD’s
  • Individualized Programs to Honor Our Veterans
  • Daily Free Shuttle Service from select points in Brooklyn and Manhattan
… Because you deserve the very best

To ensure the best quality of service, please take advantage of our 1 to 1 Evaluations to share your opinions and provide relevant feedback.